No such thing as a silly question! After all, we want to know it all😉 Our carefully thought out FAQs has every section covered and everything answered for you.
Account
Bonuses
Deposits & Withdraws
Casino
Responsible gaming
How do I create a Levelup casino account?
Opening an account on LevelUp Casino couldn’t be easier. Just click on the sign-up button and fill in the information required. Voila, your account will be accessible immediately.
What should I do if I have forgotten my password?
Click on the forgot password link on the login page, enter your email address and click on ‘reset password’. You will receive an email with a link to create a new password. If you are unable to do so, our support team will be happy to help. You can contact them via email on [email protected] or chat with them by clicking on the live chat button.
Can I change my email address?
After registration you won’t have the option to change your email address.
Can I register multiple accounts?
We only accept one account per user/IP/computer/household. Anyone found to have multiple accounts will only be able to keep one at LevelUp’s discretion.
How do I add another currency to my account?
Log into your account and click on your personal profile. Click on ‘add currency’ and choose a currency from the dropdown. The new currency will appear on the deposit page and if you have a balance, you can choose from the dropdown on different games.
How do I switch currencies?
Once you add another currency, click ‘select’ on the one you wish to activate.